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FAQs

Frequently Asked Questions

Get the information you need to start thriving at our apartments near UW Seattle.
WHAT DOES INDIVIDUAL HOUSING MEAN?

At Trailside, we sign separate lease agreements with each resident. That means you are only responsible for your personal rental payment and will not be penalized if a roommate breaks their lease in any way (e.g. by failing to pay rent or moving out early).
WHAT ARE RENTAL INSTALLMENTS? WHY IS MY RENT NOT PRORATED?

At Trailside, the total rent for your lease term is divided into 12 equal installments to be paid over the course of 12 months (or less, if you so choose). Because each installment amount is derived evenly from your total rent costs and not from a monthly rental rate, there is no need to prorate based on the timing of your move-in or move-out date.
HOW DO I PAY MY RENT AND WHEN IS IT DUE?

Rent can be paid online through the Resident Portal using a credit card or bank account number. You may also pay with a personal check, money order, or cashier’s check.

Rent is always due the 1st of the month. We recommend signing up for automatic payments through the resident portal so you never miss a payment.
WHAT IF I NEED SOMETHING REPAIRED IN MY APARTMENT?

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.
WHAT SHOULD I BRING TO MY NEW APARTMENT?

We suggest that you bring:

- Bedding.
- Toiletries.
- Dishes/Cookware.
- Decorations to make your new room feel like home!